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BEGIN:VEVENT
DTSTART:20200413T140000Z
DTEND:20200413T153000Z
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SUMMARY:Be Our Guest: Restaurant & Hospitality Workshop
DESCRIPTION:Award winning Dr. Godwin-Charles Ogbeide\, Professor of Strategy & Hospitality in the College of Business at Purdue University Northwest (PNW) and Director of the White Lodging School of Hospitality and Tourism Management will help you implement what he has learned over 30 years in the industry and show you how to better connect to customers with a customer experience philosophy through a helpful and engaging workshop. Dr. Ogbeide brings an expert\, authentic perspective to how proper strategy and planning works and how to make it work for you. Tips he will share include:\n\n\n\nAppropriate costing of the meals you provide\n\nMaintaining optimum operational costs\n\nForecasting the number of potential guests appropriately\n\nDeveloping a customer experience philosophy\n\nKitchen management\n\n\n\nDr. Ogbeide graduated from the University of Missouri-Columbia with both is BS and MS degrees with an emphasis in Hotel and Restaurant Management\, and a Ph.D. with an emphasis in Hospitality Administration and Leadership Development. He also has an M.B.A. degree\, and is an expert in hospitality/customer experience with over 30 years of combined experience in the hospitality and tourism industry. A former restaurant franchise trainer from a family of restaurant owners. He is an active member of many professional organizations and an active board member of various non-for-profit organizations. He is a published author\, public speaker\, and winner of international and national awards including teaching excellence\, research excellence\, visionary\, and innovation awards.\n\n\n\nRegistration is required. $10 for LEAP Members\; $20 Non-Members. Follow the link\, call 219.324.8584 or email lindsayj@laportepartnership.com to register.
X-ALT-DESC;FMTTYPE=text/html:<span style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;">Award winning Dr. Godwin-Charles Ogbeide\, Professor of Strategy &amp\; Hospitality in the College of Business at Purdue University Northwest (PNW) and Director of the White Lodging School of Hospitality and Tourism Management will help you implement what he has learned over 30 years in the industry and show you how to better connect to customers with a customer experience philosophy through a helpful and engaging workshop. Dr. Ogbeide brings an expert\, authentic perspective to how proper strategy and planning works and how to make it work for you. Tips he will share include:</span><br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<font color="#1d2129" face="Helvetica\, Arial\, sans-serif"><span style="font-size: 14px\; white-space: pre-wrap\;">Appropriate costing of the meals you provide</span></font><br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<font color="#1d2129" face="Helvetica\, Arial\, sans-serif"><span style="font-size: 14px\; white-space: pre-wrap\;">Maintaining optimum operational costs</span></font><br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;">Forecasting the number of potential guests appropriately<br />\nDeveloping a customer experience philosophy<br />\nKitchen management</span><br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<font color="#1d2129" face="Helvetica\, Arial\, sans-serif"><span style="font-size: 14px\; white-space: pre-wrap\;">Dr. Ogbeide graduated from the University of Missouri-Columbia with both is BS and MS degrees with an emphasis in Hotel and Restaurant Management\, and a Ph.D. with an emphasis in Hospitality Administration and Leadership Development. He also has an M.B.A. degree\, and is an expert in hospitality/customer experience with over 30 years of combined experience in the hospitality and tourism industry. A former restaurant franchise trainer from a family of restaurant owners. He is an active member of many professional organizations and an active board member of various non-for-profit organizations. He is a published author\, public speaker\, and winner of international and national awards including teaching excellence\, research excellence\, visionary\, and innovation awards.</span></font><br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<br style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(29\, 33\, 41)\; font-family: Helvetica\, Arial\, sans-serif\; font-size: 14px\; white-space: pre-wrap\; background-color: rgb(255\, 255\, 255)\;">Registration is required. $10 for LEAP Members\; $20 Non-Members. Follow the link\, call 219.324.8584 or email lindsayj@laportepartnership.com to register.</span>
LOCATION:Dworkin Center\, PNW 1401 S. US Hwy 421\, Westville
UID:e.1949.4584
SEQUENCE:3
DTSTAMP:20260422T192636Z
URL:https://members.laportepartnership.com/events/details/be-our-guest-restaurant-hospitality-workshop-4584
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